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Customer Services

Call Us: 515-674-2888

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm

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SHIPPING

Free shipping and delivery on all US orders of $99 or more of eligible items across any product category qualify.

PAYMENTS

Accepts the following payment methods:

American Express, Apple Pay, Discover, Google Pay, Mastercard, Paypal, ShopifyPay, Visa

The total will be charged to your card when the order is shipped.

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RETURN POLICY

You can return any item purchased on Loved Goods within 15 days of the delivery date.

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Shipping

Complimentary ground shipping within 1 to 7 business days
In-store collection available within 1 to 7 business days
Next-day and Express delivery options also available
Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
See the delivery FAQs for details on shipping methods, costs and delivery times

Returns And Exchanges

Easy and complimentary, within 14 days
See conditions and procedure in our return FAQs

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